Time Warner Cable today announced that all calls placed by its Digital Phone customers to Japan will be free through April 15, 2011. The program includes both residential Digital Phone and Business Class Phone customers and will be retroactive for all calls placed on March 11, 2011.
“At Time Warner Cable we are caring members of the communities we serve and we know that in many of those communities right now we have customers worried about family and friends in Japan,” said Glenn Britt, Chairman and CEO, Time Warner Cable. “We have seen an increase in the number of calls made by our customers to family, friends and colleagues in Japan who have been touched by the events that occurred earlier today. They are all in our thoughts and we hope that this program removes a small measure of worry from our customers.”
Digital Phone Customers who are making calls to Japan during the eligible period do not need to make any changes to their accounts in order to take advantage of this program. This program will cover any Time Warner Cable Digital Phone and Time Warner Cable Business Class Phone subscriber making a direct call to Japan. Calls to operators or directory assistance will continue to be charged at the usual rate.